Refund Policy

Last updated: 29 October 2026

1. Digital products

Our products are digital and are delivered instantly after payment is verified. Because the file can be downloaded and copied once delivered, we do not offer refunds for change of mind after delivery. We will refund or resolve your order in these cases: (a) money was deducted but no order was delivered; (b) you paid twice for the same product; (c) the file cannot be opened or is not what was described. If you lost your download link, use the 'Lost download link?' option and we will resend it. To ask for help, email [email protected].

2. Payment deducted but order not confirmed

If money appears to have been deducted but the order page does not confirm the payment, do not repeatedly pay. Contact support with the order ID, payment date/time, and transaction reference (never send a UPI PIN, password, or full card details). We will check the payment status with the payment provider.

3. Duplicate or incorrect payment

If you believe you were charged twice or the amount is incorrect, contact support. We will investigate the transaction records and resolve verified errors in line with applicable law and payment-provider procedures.

4. Broken or missing download

If the download link fails, the purchased file is missing, or the file is materially defective, contact us. We will try to restore access, resend the file, or provide an appropriate remedy. If we cannot resolve the issue, we will review the case in line with applicable law.

5. How to request help

Email [email protected] with your order ID and a short description of the issue. Please contact us using the same email used at checkout where possible. We aim to reply within one business day, though complex payment investigations may take longer.

6. Contact details

Eboora-Store
Online-only digital store with no physical office. Contact us by email.

Related pages: Privacy Policy · Terms of Service · Storefront